DNS & domains
Verify a domain in EonMailer
Add the domain, publish records, and confirm green checks.
Step 1 — Add domain
- Switch to client workspace.
- Settings → Domains → Add domain.
- Enter subdomain or root (match your From addresses).
Step 2 — Copy DNS records
EonMailer lists required records (verification TXT, DKIM CNAMEs, optional SPF suggestion). Copy each Name/Host and Value without altering.
Step 3 — Publish at DNS host
- Log in to Cloudflare, Route53, etc.
- Add records; save.
- If host auto-appends domain, enter only the subdomain portion as instructed.
Step 4 — Verify
- Click Verify in EonMailer or wait for automatic polling.
- All indicators should turn green: Domain, DKIM, SPF (if checked).
Typical wait: 5–30 minutes; up to 48 hours for slow DNS.
Step 5 — Add From address
Senders → add name@yourverified.domain → set default.
Troubleshooting yellow/red
| Check | Common fix |
|---|---|
| DKIM | CNAME typo; remove proxy on Cloudflare |
| SPF | Duplicate TXT; merge includes |
| Verification TXT | Old record still cached — lower TTL |
Use dig to compare live DNS vs EonMailer expected values.
Complete Send-ready checklist when green.