Agency workflows

White-label deliverability reports

Share client-ready PDFs and links without EonMailer branding.

Clients want proof email works — without logging into your ops tool daily.

What’s included

Typical report sections:

  • Send volume and delivery rate
  • Bounce and complaint summary
  • Domain authentication status snapshot
  • Top campaigns in period (optional)

Exact fields depend on your EonMailer plan — check Reports in app.

Generate a report

  1. Switch to client workspace.
  2. Reports → choose date range (monthly QBR cadence works well).
  3. Enable Agency branding — logo/colors from agency settings.
  4. Export PDF or copy secure share link if available.

Branding setup

Agency admin: SettingsBranding — upload logo, set accent color matching client-facing decks (not EonMailer blue required).

When to send

  • First month after launch (warmup retrospective)
  • Quarterly business reviews
  • After incident (complaint spike) with remediation notes

Tips

  • Annotate PDF with one paragraph of agency commentary — raw metrics alone confuse clients.
  • Pair with complaint/bounce context if rates moved.

Privacy

Share links only with client stakeholders under NDA; reports contain aggregate volumes, not full contact lists.